Ventek International National Parks

Chickasaw National Recreation Area

VenTek provides a unique solution to a challenging problem for a National Recreation Area in Oklahoma.  Prior to installing Automated Fee Machines throughout the nearly 10,000-acre park, Park Rangers would do their best to assist recreational boaters with the purchase of their annual boat launch stickers.  This could mean getting a call while out in the park that someone was at the Visitor Center, needed a pass, and ready to purchase.   The Ranger would need to stop what they were doing and drive to that location to help.

VenTek knew how to help.  They already had VenTek fee machines which provided daily launch permits and sold campsites.  VenTek worked with this customer to understand their needs and requirements, and within six months had an upgrade to their existing system which allowed automated delivery of the annual stickers through the fee machine.

Now in their third year of service, these new AFMs have made it easier for visitors to purchase their passes and allowed the Rangers more flexibility in scheduling their work and responsibilities.

Ventek International Parks and Recreation

Death Valley National Park

Since 2010 VenTek has supported Death Valley National Park with Automated Fee Collection. We began by installing 15 Automated Fee Machines in twelve locations throughout the park. The AFMs replaced existing, outdated equipment which accepted cash and credit card payments (offline) and were solar powered. VenTek was able to install new AFMs within the existing infrastructure (existing pedestals and solar panels) working closely with DVNP to be sensitive to environmental and cultural significance to each location.

In addition, VenTek was able to provide new technology to DVNP in the form of online connectivity for each machine utilizing satellite internet service and validation of Interagency Annual Passcards for park entry. In 2011 when the request was made to transition to electronic payments only, VenTek was able to assist with the conversion by providing retrofit kits allowing the removal of bill and coin collectors and new graphics featuring “credit card payment only” instructions only to replace the original “all pay” instructions.

Today VenTek continues to support the park with maintenance, feature enhancements and updates when needed. This includes converting to cellular connectivity when available. The AFM system performs over 65,000 transactions annually maintaining industry standards for PCI cardholder data storage.

TESTIMONIALS

WHAT OUR CLIENTS ARE SAYING...

After only three months of operation more than 72% of the monies collected are in the form of credit cards. We issued a purchase order and the complete system with 26 machines was installed and running in just 35 days!

Charles Holt
TESTIMONIALS

WHAT OUR CLIENTS ARE SAYING...

I own a 4 tier parking garage in San Francisco and VenTek came to the rescue of my old system. They updated my system and their customer service was top notch.

John M.
TESTIMONIALS

WHAT OUR CLIENTS ARE SAYING...

In the few times we have logged a support call with Technical Support, they were really responsive in addressing our needs, or providing us a work around solution. We appreciate the effort they booth (put) forth in solving our issues.

Jim B.
TESTIMONIALS

WHAT OUR CLIENTS ARE SAYING...

We really like our venVUE® software management system. It allows us to manage all of our pay stations from a single web page. We can see the vital information we need to ensure our systems are generating revenue in real time.

Gary S.
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